Friday 21 September 2012

An Open letter to black/afro/ethnic salons 2



continued from part 1:

2: Hairstyling should not take all day!

Many of us have been in this situation. 
You go to a salon at the weekend. You find there are a number of people there.
You think, that’s fine, I will go somewhere else.
The lady catches your eye before you leave and says, ‘come in darling, I can fit you in.’
She points at the sink, and although you know what’s coming you excitedly sit down.
Then, after your hair is washed or un-plaited or un-weaved/de -weaved?( basically anything that ensures that you cannot step out in the street looking like that), they go back to the person whose hair they were doing to begin with. Your heart sinks...
They continue this cycle for hours and you leave as they close. In fact all the customers end up leaving as they close.
Now dear salons, wouldn’t it be easier all round to serve people either by appointment (chance would be a fine thing) or by first come basis?
You are not being clever by doing this, you are just annoying your customers.

Sincerely,

Customers.

Thanks for all your responses to part 1 on fb, twitter and the blog itself. Please keep letting us know the things that you want changed.
No Scrunchie, for a better salon experience.

5 comments:

  1. I usually go either first thing in the morning or not at all.
    Hairdressers seem to have no concept of time (or that you have a million ways you'd rather be spending your time than stuck at the salon) I just don't have the patience for it!!

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    Replies
    1. I now find it more annoying when I go first thing in the morning and still leave at the end of the day.

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    2. Thankfully, that has never happened to me. I think I'd kill someone :D!!

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  2. Thank you for composing a blog post on this. This is a known gripe among many. Hopefully more salon owners will read this. It's one thing to be able to do someone's hair, but respecting folks' time is key. I have heard some horror stories...

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  3. Thanks for the comment on this. We are hoping to get to a point where we can make a difference but realise that the road will be long.

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