Survey results

A week ago, we asked our lovely readers to complete a survey for us. If you did not see it, it was on this post.
http://noscrunchie.blogspot.co.uk/2012/10/vote-please-let-us-know-what-you-think.html

If you still have not voted, go over and vote as the survey is still open but here are the preliminary results.

If you are not a graph nerd like I am then here is the breakdown:

Most important things about salons to our readers:

1. Skill of hairdressers.
2. Time taken to do hair. 
3. Honesty of hairdressers.
4. Same hairdressers each time. 
5. Price
6. Ease of getting an appointment
7. Hairdressers give too much advice. 
8. Salon looks cool and modern. 

So the shop front is running 8th compared to skill, time and honesty of the hairdressers.
This is what we need the salons to know. Before you paint up your shop in the best colors, hire skilled people please!
And I am pleasantly surprised that Price is at 5 and not any higher because it shows that most of us are willing to pay for good quality service. All you need to do is provide it. 

If anything changes with more votes, I will let you know.
But for now, we are looking at those top 5 as the measure of our ratings.

Leillah

No Scrunchie
for a better salon experience.

An open letter to afro/black/ethnic salons final.

Dear afro carribean salons,

This will be the last letter we at NoScrunchie write you in a while. And then we might start taking it personally if you refuse to change. By taking it personal, I mean we will find a way of warning all our friends if you are doing any of the previously mentioned things as well as the ones to be mentioned here.
So I will list here the rest from people's comments from Facebook, twitter and some on this blog.

• The inability to book appointments. All salons should offer a chance for clients to book appointments. 
• Quality of entertainment in salons. I have personally been to a salon where they were showing an x rated club night video and wanted all the kids to face the wall. (Scarred and have not been there since)
• Stylists who eat while doing hair. Can't they wait an extra 10 minutes before they open that KFC box? When we say we want oil in our hair, we do not mean that! 
• Hair stylists who gossip about everyone who leaves. This breeds paranoia as I am either scared to leave or ever come back. 
• Dirty/smelly hairstylists. You have to lift your arm to wash my hair, deodorant would go a long way in making this a comfortable experience.
• Salon discrimination. Why do salons not cater for all hair. Best described here: www.xojane.com/issues/we-dont-do-black-hair-discrimination-at-the-hair-salon
• Rude staff. This is a service industry. There is never any need to be rude to your customers if you want repeat business. 

When I started this, I had a few things that irritated me, but thanks to all the responses we have recieved, we know that a lot of this is not due to one time incidents. This is all down to the way salons treat clients and in return what we as clients have accepted for far too long.
We are done with the accepting though, so watch your backs dear salons. 

Sincerely, 

Customers. 

Have I left any rants out? Let us know please.

Vote! Please let us know what you think.

Hi,

We at NoScrunchie would like your opinion before we go ahead and make decisions. What would you like to know about a salon before you went in?
Quick survey, 5 minutes or less.

https://www.surveymonkey.com/s/XJGG2TD

Thanks,

NoScrunchie
for a better salon experience.

An open letter to afro/black hair salons 4

Honesty, is it so hard? 

Dear salons,

When a customer walks in and asks if you can do Rihanna's latest hairstyle, and you have no idea what Rihanna looks like, this is a good time to be honest. 

When a customer walks in and says she wants to do the hairstyle she has ripped out of a magazine, and you have no idea what the grainy picture represents, please be honest. 

When a customer with natural hair comes in and you have only ever worked with natural hair to relax it, please just be honest. 

You get the idea. It is so simple to say, 'I have never tried that before' as then the customer can choose to take an informed risk.

Saying that you can do the hair, and then halfway through making excuses such as, 'but Rihanna is a celebrity and she has 5 stylists' is not going to wash. 

Other known excuses include, 

-it's the wrong hair type for this weave. (You should have seen that at the start)

-her hair is natural, that is not a weave. (same as above)

-her head is smaller than yours/she is prettier than you etc (insert expletives here or not)

This is particularly annoying as this is usually halfway through the day and the customer has wasted their day. (as mentioned in a previous post)
So dear salons, once again. This does not make you look clever, it simply makes you annoying.

Sincerely,
 Customers

Any other excuses or annoying experiences related to this? Let us know. 

NoScrunchie

for a better salon experience

An Open letter to black/afro/ethnic salons 2

continued from part 1:

2: Hairstyling should not take all day!

Many of us have been in this situation. 

You go to a salon at the weekend. You find there are a number of people there.

You think, that’s fine, I will go somewhere else.

The lady catches your eye before you leave and says, ‘come in darling, I can fit you in.’

She points at the sink, and although you know what’s coming you excitedly sit down.

Then, after your hair is washed or un-plaited or un-weaved/de -weaved?( basically anything that ensures that you cannot step out in the street looking like that), they go back to the person whose hair they were doing to begin with. Your heart sinks...

They continue this cycle for hours and you leave as they close. In fact all the customers end up leaving as they close.

Now dear salons, wouldn’t it be easier all round to serve people either by appointment (chance would be a fine thing) or by first come basis?

You are not being clever by doing this, you are just annoying your customers.

Sincerely,

Customers.

Thanks for all your responses to part 1 on fb, twitter and the blog itself. Please keep letting us know the things that you want changed.
No Scrunchie, for a better salon experience.

Does the boy know it's not your hair?

  So long long time ago, even before Facebook (If you are below 20, this might not be a thing at all), stages of relationships were determined differently. Telling a boy that your hair was indeed not your hair was akin to becoming Facebook Official.

So I have collected stories from days gone by with reactions to that all important moment:
My responses in italics, some of these things I said, some I couldnt, but I surely thought.

 I prefer girls with long hair. ( Don't worry love, he has NEVER been with a girl with long hair, he just doesn't know it.)

He freaked out because it was someone else's hair he had been touching. (Ofcourse it was your hair, you paid for it. )

He dumped me a few days later. I was not the girl he fell in love with apparently. (Me thinks he found an easy way out)

He thought I had cut my hair. (Well, he ain't no Einstein, but I guess he gets to stay)

He didn't notice. (Umm, right, if I ask how long it took him to notice, I may have to become an agony aunt, so let's move on.)

He screamed. (Damn, girl hook me up with your weavologist's number if she made you look that different)

He said he loved the new look. (Nice one player, you live to see another weave)

I am sure some of you have heard different responses to this? Please share.